Terms of Service

By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you can bind that organization, and “you” includes that organization.

Caite is an AI creative workspace for generating and organizing image, video, voice, and related media. The Service includes web and desktop clients that share the same account, library, and credit balance, plus optional API and MCP access on eligible plans. Features may change as we ship updates.

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account. Notify us promptly of unauthorized use. Plans may include device or seat limits described at purchase or on the pricing page. We may suspend accounts that violate these Terms or present security risk.

Inputs. You retain rights in prompts, uploads, and other materials you submit (“Inputs”). You represent that you have all rights and consents needed to submit Inputs (including likenesses of real people) and that Inputs do not violate law or third-party rights.

Outputs. As between you and Caite, you own the media you generate through the Service (“Outputs”), subject to the license terms of the underlying model provider for the model you used, and subject to these Terms. On paid plans, you may use Outputs commercially unless a provider’s terms for that model say otherwise.

License to Caite. You grant Caite a worldwide, non-exclusive license to host, process, transmit, and display Inputs and Outputs solely to operate, secure, and improve delivery of the Service to you (for example storage in your library and sending a job to a model provider). This license ends when you delete the content or your account, except for reasonable backups, legal retention, and content you chose to make public.

We do not claim ownership of your Inputs or Outputs, and we do not use your private content to train models as described in our Privacy Policy.

Paid plans are billed in advance through our payment processor (Stripe) and renew until cancelled. Each plan includes a credit allowance that resets on the schedule described at purchase (typically monthly). Unused credits do not roll over unless we expressly say so for a promotion.

Credit costs for generations are shown in-product before you run a job where practicable. Prices, packs, and included features may change; we will not change the price of an active prepaid term mid-term without notice consistent with applicable law. Taxes may apply.

Cancel from the billing portal or account settings. Cancellation stops the next renewal; you keep access until the end of the period already paid. Voluntary mid-cycle cancellation does not refund unused credits. If we terminate your account through no fault of yours, we will refund unused prepaid fees as required by law or our then-current policy.

You may not use the Service to:

• Violate law or others’ rights (including IP, privacy, and publicity rights)
• Create or distribute illegal content, or content that exploits or endangers minors
• Generate non-consensual intimate imagery or deepfakes intended to deceive or harm
• Impersonate a person or entity in a misleading way
• Attempt to bypass rate limits, credits, safety systems, or access controls
• Resell raw model access, scrape the Service, or interfere with its operation
• Use Outputs to train competing foundation models in violation of provider terms or these Terms

We may remove content, suspend credits, or terminate accounts for violations, with or without notice where we reasonably believe harm or legal risk is urgent.

Generations depend on third-party model providers and infrastructure. Models can change, be rate-limited, or become unavailable. Provider terms may apply to Inputs you send and Outputs you receive. Caite is not responsible for provider outages, quality variance, or provider policy changes beyond our control. Links to third-party sites are not endorsements.

Caite and its licensors own the Service software, branding, and documentation. Except for the limited right to use the Service under your plan, no rights are granted. You may not copy, reverse engineer (except to the extent allowed by law), or remove proprietary notices from the Service.

We may offer alpha, beta, or early-access features. They are provided as-is, may be withdrawn at any time, and may be less reliable than generally available features.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAITE DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that Outputs will be accurate, unique, or fit for a particular commercial purpose, or that the Service will be uninterrupted or error-free.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAITE AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO CAITE FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (US $100). Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

You will defend and indemnify Caite against claims arising from your Inputs, Outputs, or use of the Service in violation of these Terms or applicable law, except to the extent caused by our willful misconduct.

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach, risk, non-payment, or discontinuation of the Service. After termination, your license to use the Service ends; provisions that by nature should survive (including ownership acknowledgements, disclaimers, and limitations) will survive.

We may update these Terms by posting a revised version and updating the date above. Material changes will be highlighted by notice where required. If you continue using the Service after changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and cancel any subscription.

These Terms are governed by the laws applicable to Caite’s operating entity, excluding conflict-of-law rules that would require another jurisdiction’s law. If you are a consumer, nothing in these Terms limits rights you cannot waive under mandatory consumer-protection laws in your country of residence, and you may bring claims in the courts of that country where those laws require it. Enterprise customers may agree different governing law in a signed order form.

Questions about these Terms: hello@caite.app
Privacy: privacy@caite.app
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